Work for one of Canada's 50 Best Managed Companies!

The Murray Auto Group is in search of an Appointment Coordinator to join our service department. The position entails following up with customers that have contacted the dealership and helping book appointments with the service department. Experience in an automotive call centre or as an appointment booking/sales would be a strong asset. 

We are looking for motivated independent individuals with strong written and oral communication skills, and essential computer skills. Must have a good understanding of the automotive servicing needs.

All training is paid and on the job. We provide a fun, open, modern environment with lots of natural light. Our location is transit accessible and has free employee parking on-site.

Successful applicants must have a customer service experience in a call centre or similar environment. Being comfortable and professional on the phone is essential. Experience working with Customer Relationship software, ADP/CDK, and Microsoft Office is an asset.

This opportunity is a great stepping stone for your Career growth within the Murray Auto Group.]

Requriements:

• Engage with customers by phone and email, with and without a pre-written script.
• Enter and update customer information and feedback into our CRM solution.
• Follow up on Internet Customer emails according to a pre-determined timeline.
• Schedule follow-up contact if no appointment is made.
• Maintain a professional attitude with customers in all circumstances.

Benefits:

• Great Benefits and Pension Plan
• Paid time off and vacation up to 4 weeks
• Growth opportunities and a clear Career Track
• Paid Training
• Being part of a respected family company
• Long term job security
• Health and wellness
• Discounts on products and services
• Above average industry pay

If interested, apply today!